Returns & Exchanges
At Gracie Lifestyle, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day return policy for items in original condition. If your sports apparel or equipment doesn't meet your expectations, our streamlined process ensures a quick exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn items with original tags attached back into the original shipping packaging to ensure they are protected during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.